Bertera Auto Group

**Job Title: Automotive Service Manager**

**Location:** Bertera Chevrolet

**Job Description:**

Bertera Chevrolet is seeking an experienced and motivated Automotive Service Manager to lead our service department effectively. The ideal candidate will possess a strong background in automotive service, exceptional management skills, and a commitment to delivering outstanding customer service.

**Key Responsibilities:**

- Oversee daily operations of the service department to ensure efficient workflow and high-quality customer service.
- Develop and implement strategies for improving customer satisfaction, service efficiency, and revenue generation.
- Mentor, train, and supervise service staff, fostering a collaborative and productive work environment.
- Ensure all service staff adhere to company policies, safety standards, and industry regulations.
- Monitor and manage service department budgets, including costs, expenses, and profitability.
- Evaluate and improve service processes, implementing best practices and innovative solutions.
- Develop relationships with customers, ensuring their service needs are met with the highest level of professionalism and efficiency.
- Handle customer complaints and feedback, resolving issues promptly to maintain customer loyalty.
- Keep up to date with industry trends and advancements, incorporating new techniques and technologies where appropriate.

**Qualifications:**

- Proven experience in an automotive service management role.
- Strong understanding of automotive repair and maintenance procedures.
- Excellent leadership, organizational, and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Customer-focused attitude with a commitment to providing exceptional service.
- Proficiency in utilizing service management software and tools.
- Valid driver’s license and a clean driving record.

**Working Conditions:**

- Full-time position with competitive salary and benefits package.
- Dynamic and collaborative work environment.
- Opportunities for professional development and career advancement.

If you have a passion for the automotive industry and possess the skills to manage a high-performing service team, we invite you to apply for the Automotive Service Manager position at Bertera Chevrolet. Join us in delivering exceptional service and driving excellence in customer care.